GIA aims to turn around its long turnarounds

Rob Bates

With clients now forced to wait as long as four months to have their gems graded and returned, the Gemological Institute of America announced a new suite of measures designed to decrease its labs’ much-derided turnaround time.

Clearly, the long waits are a problem: According to the GIA site, diamonds under 1 ct. submitted at its Carlsbad, Calif., and New York City labs won’t be returned until August, or three months from now. Customers at the Mumbai; Hong Kong; Bangkok; Johannesburg; and Gaborone, Botswana, labs have longer than four-month waits.Colored stone and pearl submissions have lesser holdups, as do submitters at the appointment-only Israeli lab. But in most cases, customers shouldn’t expect to get their stones back any earlier than May 30—a one-month wait.

Read more

Source JCK Online