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Why Memo is good for the trade

In our security-dominated lifestyle, where completing a simple transaction usually requires a username and password, facial recognition, or some other form of technology, it is almost refreshing to see that the memo — a practice nearly as old as the jewelry industry itself — is alive and well.

The new digital dawn of post-pandemic retail

Retail has shifted since the start of Covid-19, and the drive toward digital has become more pronounced. Some 90% of jewelry retailers now have online platforms, according to Bain & Company’s Global Diamond Industry 2021–22 report. “The pandemic rapidly accelerated e-commerce, even for independent US retailers,” it states.